into Unsurpassed Customer Service!
March 31, 2020,
To our valued Lenders, Customers, Realtors, Mortgage Officers and Friends of Red Door Title, LLC and Bennett Law, PLLC:
We continue to closely monitor the developments of COVID-19 and provide this week’s reminders and update:
New Hampshire, Massachusetts and Maine have issued some sort of stay-at-home/shelter-in-place orders. Under all of the orders, our business is considered “essential” and therefore, we will continue business. Our staff are operating both at our physical office locations as well as working remotely, securely. Registries still remain accessible for recordings and searches.
Red Door Title, LLC and Bennett Law, PLLC, will not be able to conduct closings in homes or real estate offices until the orders have been lifted. This is expected to through May 4, 2020.
At this time, nothing has changed in regards to NH’s remote notarization. As we have stated previously, NH Executive Order #11 does not authorize what is known as RON (Remote Online Notarization) which is a completely different process. RON is not allowed in NH and documents executed with E-Signatures and RON are not insurable in NH. While we are set up to participate in remote notarizing under the NH Executive Order #11; the order is still being evaluated to ensure compliance with all lenders, underwriters.
Neither Maine, nor Massachusetts, have issued any remote notary orders. Therefore, RON is also not allowed in Maine or Massachusetts, nor are they allowing remote notarization in any form, at this time.
Although we are set up to do so, we are not participating in any remote notarizing, at this time. The order is still new and temporary. We have a duty to protect our Lenders and Customers and we do not want to set anyone up for issues later down the road.
Maine, New Hampshire, and Massachusetts will remain, as-is, under our current methods of by mail, in person signings at our offices, or as a “Drive up Closing”. We will continue to take precautions to protect the wellbeing of our customers, and our staff, by sanitizing surfaces before and after a closing room is used, keeping distance, limiting parties for a closing, hosting closings in different rooms or at separate times, using hand sanitizer, and using new pens at closings which will be either be taken by the customers after signing or thrown away, and asking those who are ill not to attend and to make other arrangements for signing.
We have continued to receive delivery of closing packages, and recordings continue to be uninterrupted. All of our title insurance underwriters have taken all steps to accommodate refinance closings and purchases, even if governmental agencies such as the courts or registry of deeds do not remain accessible, in some fashion by providing GAP coverage.
We will continue to monitor the updates from the professionals and follow recommendations, as they become known. Please reach out to us if you have any questions or concerns.
Red Door Title, LLC
Red Door Title is meeting the challenges of today’s real estate market with efficiency, innovation and personal service. We respond promptly to title requests and work closely with lenders and realtors to prepare closing packages that are accurate and timely.
Our settlement services are local. For borrowers, buyers and sellers, we offer the flexibility of scheduling the closing at a convenient time and location. We work in advance with our customers to preview the Settlement Statement, establish proper expectations and answer closing and title related questions. With Red Door Title you can be assured of a pleasant and professional closing experience for yourself and your customers you entrust to us.
- Title Search and Examination
- Title Commitments
- Last Owner Searches
- Tax Searches
- Lien Searches
- Provide Traditional Closings in Our Office, Mail-Away Closings, Courier Closings and Closings Specifically Designed to Meet Your Needs
- Arrangements and Tracking of the Recording of All Instruments with the Appropriate Recording Offices Statewide
- HUD Preparation of Closing Costs and Lender’s Charges
- Title Insurance
- Cash Closings
- Notary Services
- To offer a convenient real estate settlement solution to mortgage lenders and brokers of all sizes.
- To discover and understand the individual requirements of each lender or broker partner and develop a lasting working relationship.
- To meet and surpass expectations of processing and closing staff by consistently delivering service that is timely, responsive and accurate.
- To provide a courteous and professional closing experience to buyers, borrowers and sellers, and to respect and meet their individual needs to the best of our abilities.
- To become the New England real estate industry’s first choice for settlement services by earning the loyalty and repeat business of our clients.
5 Community Drive, Suite R100
Augusta, ME 04330
250 Center Street, Suite 204
Auburn, ME 04210
277 State Street
Bangor, ME 04401
108 Fairbanks Road
Farmington, ME 04938
413 Main Street
Rockland, ME 04841
778 Main Street
South Portland, ME 04106
319 Main Street
Waterville, ME 04901
676 Post Road, Unit 3
Wells, ME 04090
273 York Street
York, ME 03909
Bennett Law Office
19 Elm Street
Amesbury, MA 01913
New Hampshire Offices
10 Ferry Street, Suite 419
Concord, NH 03301
250 Commercial Street, Unit 2013
Manchester, NH 03101
164 NH Route 25, Unit 5
Meredith, NH 03253
2991 White Mountain Highway
North Conway, NH 03860
620 Tenney Mountain Highway
Plymouth, NH 03264
1 NH Avenue, Suite 320
Portsmouth, NH 03801